Responsible gambling
At Carlospin Casino, we understand the importance of responsible gaming practices. We want our players to enjoy their experience with us while maintaining control over their gaming habits.
Recognizing the Signs of Problem Gaming
If you or someone you know is experiencing any of the following, please seek help:
- Spending more time and money on gaming than intended
- Feeling anxious, irritable, or restless when unable to gamble
- Using gaming as a way to escape problems or negative emotions
- Neglecting responsibilities due to gaming habits
- Continuing to game despite knowing it's causing problems
Tools for Responsible Gaming
We offer various tools to help you maintain control over your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
- Loss Limits: Restrict your maximum loss per day or week to prevent excessive spending.
- Session Limits (Time-Out): Take temporary breaks from your account access for 24-72 hours or limit playtime to 30 minutes - 6 hours per session.
- Self-Exclusion: Completely disable your account for a specified period, ranging from one week to five years.
Reality Check
Enable pop-up reminders to track your playtime and money spent after 30/60/90 minutes. Set maximum bet restrictions (£0.50 - £100) or optional win limits on maximum winnings per session.
Links to Support Organizations
We've compiled a list of reputable organizations for problem gaming support, including:
- National Problem Gambling Organizations by Country
- Netherlands: Dutch Centre for Problem Gambling (Centrum Problematisch Gokken), GCKind (Kenniscentrum Gokken)
- International Organizations: BeGambleAware, Gamblers Anonymous, National Problem Gambling Helpline
- Emergency Helplines:
- Crisis Support links provided in your account dashboard
- Therapy Services partner directory with licensed counselors
Seeking Help
If you need assistance or want to discuss your gaming habits, please contact our support team. We're here to help and provide confidential guidance.
Remember, responsible gaming is everyone's responsibility.